Engage Black Support
and Warranty Information

Gain access to a complete set of support offerings providing flexibility in the design of your protection plan to ensure reliable operation, minimal downtime, and protection for your investment into the future.

Warranty Information is located on page #2 of every product manual

Standard Warranty Period of 2 Years

To ensure your equipment continues to operate at an optimal level Engage Black Provides a standard warranty

Hardware

Repair/replace and return hardware failures

Software Security Maintenance

Maintenance and feature updates to protect your products with the most up to date security

Technical Support

10 x 5 telephone and email technical support

Extended Warranty and Additional Services

Engage Black provides the SupportNet program. With SupportNet you have access to a complete set of support offerings providing flexibility in the design of your protection plan to ensure reliable operation, minimal downtime, and protection for your investment into the future.

Hardware

Extend hardware warranty 1, 2, or 3 years

Installation & On-Site Assistance

Qualified Engineers travel to customer site to assist in installation and troubleshooting

Software Security Maintenance

Extends Software Maintenance and feature updates by 1, 2, or 3 years

Technical Training

Available at Engage corporate facility in Aptos, CA, or at customer site

Engage logo 990000 rev 2.000
9565 Soquel Drive Dr,
Aptos, CA 95003
 
Telephone: +1-831-688-1021
Toll Free : +1-877-ENGAGE4
Designed, Fabricated, and Assembled
in America icon
Supported Worldwide