Customers

Transportation

Engage products are used by some of the largest transportation systems in the world. Moving freight or moving people, on the ground or in the air, Engage Communication’s robust and reliable solutions deliver the communications traffic that keeps these systems running. Our products provide the Transportation industry with innovative and cost effective solutions that connect network elements, protect critical circuits and secure network traffic and cryptographic keys. We have a quarter-century of experience developing, manufacturing, and supporting solutions that are critical to our customer’s operations.

Frieght Transportation FreightTrain

Air Transportation

Highlighted Solutions

Dramatic reduction in voice network cost

Transportation GT1 ECAN Via Microwave

• Opportunity: Large Railroad internal voice communications network transitioning from leased circuits to IP microwave connectivity.

• Solution: Save CAPEX and OPEX by retaining existing voice equipment with EngageIP•Tube T1 circuit to packet converters with integrated echo cancellation and data compression.

• Result: Reliable, network wide voice communications over new IP network, at a fraction of the cost of Voice over IP (VoIP).

Rapid deployment of commuter rail station to control center MPLS network

VTA ChannelBank Dispatch Camera

• Opportunity: Rapidly migrate light rail station backhaul network from T1 circuits to IP MPLS fiber network.

• Solution: Critical project timeline and cost objectives meant keeping existing data, voice and video equipment; made possible by Engage IP•Tube central site and remote circuit to packet converters.

• Result:Project concluded on time and within budget.

VHLC Serial communications seamlessly transported over Wireless network

VHLC Serial Over Wireless

• Opportunity: Connect Vital Logic Controller control and data (VHLC) serial data to IP radios in outdoor environment.

• Solution: Proven Engage IP•Tube serial to IP conversion products with extended temperature range deployed in harsh environments.

• Result: Autonomous data rates customized per customer request, solution successfully deployed.

Defense

Engage products are used by all branches of the military, NATO and armed forces across the world. Connecting Type 1 encryptors to IP networks, enabling high availability for critical Defense networks, COTS encryption, and delivery of network timing are some of the functions performed by Engage solutions for Defense departments.

Our products provide Defense organizations with innovative and cost effective solutions that connect network elements, protect critical circuits and secure network traffic and cryptographic keys. We have a quarter-century of experience developing, manufacturing, and supporting solutions that are critical to our customer’s operations.

Humvee

Highlighted Solutions

Vehicle-based Satellite Communication System

• Opportunity: Global satellite communications system deployed on mobile vehicles needs to be robust, secure and fully operational in 30 minutes.

• Solution: Connect secure voice, video and data traffic from Type 1 encryptors to IP satellite network with Engage IP•Tube RS530 circuit to packet converters. Specialized IP•Tube hardware provided for rigorous environmental and physical conditions.

• Result: Engage was there every step of the way with on-time delivery of specialized features and on-site support as needed; resulting in successful deployment across a fleet of vehicles.

Incorporating Redundancy into Critical Defense System

• Opportunity: Critical defense T1 /E1 communications network needs to remain “on-the-air” even if primary com links are severed.

• Solution: Automatically switch T1 circuits to backup IP satellite network when primary link is faulty using Engage IP•Tube solution with integrated Protector, data compression and echo cancellation.

• Result: PBX, Video, Data, and “Hot” wire traffic converted to IP and transmitted over satellite when primary network failure is detected. All communications continue unaffected by the outage.

Encryption of Sensitive Military T1/E1 Circuits

• Opportunity: Protect sensitive voice, data and video interoffice communications from risk of interception and abuse.

• Solution: Deploy Engage Black-Bond T1/E1 link encryptors at both ends of each circuit to encrypt and decrypt sensitive traffic.

• Result: T1/E1 links secured with powerful AES encryption without introducing excessive delay or impacting link throughput.

What the Defense Industry Says About Us

“The Department of Defense Service Branches are very good, and very thorough when developing standards, and then evaluating equipment and components to those standards. They do multiple vendor comparisons, and pick the very best. Engage’s IP•Tube GT1 was judged to be the best TDM over IP technology for voice transport in this system, and was therefore included in the spec.”

- Tim Carney, Vice President, ACG Systems

“Engage has simply been a great company to work with, they are always dependable and attentive to our program needs, whether it was cost, schedule, or performance.”

- Program Manager, Fortune 500 Defense Contractor

Service Provider

Engage products are used by both large and small telecom and wireless Service Providers across the globe, helping them deliver services to end users and keeping vital access and backhaul networks running. Connecting circuit equipment to packet networks, automatic switching to redundant networks, and encrypting sensitive traffic are just some of the ways Engage assists Service Providers in meeting their goals.

Our products provide Service Providers with innovative and cost effective solutions that connect network elements, protect critical circuits and secure network traffic and cryptographic keys. We have a quarter-century of experience developing, manufacturing, and supporting solutions that are critical to our customer’s operations.

ServProv

Highlighted Solutions

Rapid service restoral to meet Service Level Agreements (SLAs)

• Opportunity: Provide rapid restoral of T1 business circuits in major metropolitan areas for national carrier.

• Solution: Independent backup path for T1s over 4G wireless using IP•Tube T1 to packet converters with echo cancellation and traffic compression functionality.

• Result: T1 service restored within SLA window, with no performance degredation while connected over backup cellular link.

Cost effective traffic backhaul and transport

• Opportunity: Independent telephone company to convert backhaul network from circuits to packets, while retaining existing T1 and T3 circuit equipment.

• Solution: Connect existing T1 and T3 transmission equipment to IP / MPLS network with IP•Tube T1 and T3 circuit to packet converters.

• Result: Cost effective transition to IP / MPLS backhaul network complete, and circuit to packet installation and performance successful.

Encryption services for government customers

• Opportunity: Large government customer of a global carrier needs to migrate from older link encryption equipment to modern secure encryption.

• Solution: Deploy Engage Black-Bond T1 link encryptors with support for 256 bit AES symmetric keys.

•Result:Large number of T1 links secured without service impact (due to low latency/traffic transparency features of the Black-Bond).

Government

Engage products are used by Federal, State and Local Agencies and Departments, as well as other Governments across the globe to manage network costs while keeping pace with service and security demands. Preserving the life of current networking equipment while migrating to more efficient packet networks is one example of how Engage makes this happen.

Our products provide Government entities with innovative and cost effective solutions that connect network elements, protect critical circuits and secure network traffic and cryptographic keys. We have a quarter-century of experience developing, manufacturing, and supporting solutions that are critical to our customer’s operations.

Highlighted Solutions

Connect remote-offices across the U.S. for large Federal Government Department

• Opportunity: Government Department wants to migrate remote-office T1 data traffic off of leased line circuits and onto government backbone packet network.

• Solution: Connect existing remote-office data equipment to packet network using Engage IP•Tube solution. Engage multi-slot chassis at central site and compact stand-alone equipment at remote-offices.

• Result: Significant cost savings by removing monthly T1 circuit fees, with no drop in network performance, and preservation of existing network equipment.

Large East Coast County makes the move from ATM to MPLS

• Opportunity: County government seeks to cost effectively move from aging ATM infrastructure to MPLS packet based network topology.

• Solution: Connect existing PBX equipment to new MPLS network with Engage IP•Tube T1 circuit to packet converters. Integrated echo cancellation and redundant power ensure robust performance.

• Result: Reliable lower cost communications with no changes to the existing PBX equipment.

State creates backup IP network for critical T1 radio traffic

• Opportunity: Critical T1 traffic carried over microwave radio links is subject to weather based outages.

• Solution: Detect T1 circuit issues and automatically convert the T1 traffic to packets and route over backup State IP fiber network using Engage IP•Tube T1 with Protector option.

• Result: Critical T1 traffic now has multiple independent network paths to get from source to destination, and protection switching and conversion between circuit and packet formatting is handled automatically based on network availability.

Public Safety

Engage products are used by state and local government agencies and partners to help ensure access to Public Safety networks and dispatch centers.Detection of network faults and automatic switchover to backup satelliteor cellular services, and lowering the cost of routing calls to Public Safety Answering Points (PSAPs) are a few of the ways Engage benefits Public Safety networks.

Our products provide Public Safety networks and control centers with innovative and cost effective solutions that connect network elements, protect critical circuits and secure network traffic and cryptographic keys. We have a quarter-century of experience developing, manufacturing, and supporting solutions that are critical to our customer’s operations.

PubSafe Highlighted Solutions

Improved availability of emergency services network during natural disasters

• Opportunity: State government requires terrestrial T1 circuit backup during natural disasters to maintain emergency services connectivity.

• Solution: Automatically switch to backup packet satellite network upon detection of T1 failure using Engage IP•Tube with Protector and Compression features.

• Result: When a storm knocks out terrestrial T1 circuits, connectivity is automatically restored via satellite, keeping emergency responder networks functioning.

Lower transport costs for routing emergency calls to PSAP

• Opportunity: County government seeks to reduce T1 backhaul costs for carrying dedicated analog circuits from Local Exchange Carrier to Public Safety Access Point (PSAP).

• Solution: Convert T1 circuits to packets with the Engage IP•Tube and transport traffic over a lower cost packet network.

• Result: Reliable lower cost communications with no changes to the existing PSAP or local exchange equipment, or standard operating procedures.

Increased reliability of state-wide emergency services network

• Opportunity: Unpredictable outages in state-wide T1 backhaul network require State government to look for cost-effective alternatives.

• Solution: Detect T1 circuit issues and automatically switch traffic to backup 4G cellular network using Engage IP•Tube T1 with Protector option.

• Result: T1 traffic routed over cellular network only when circuit issues exist, maximizing availability while minimizing backup costs.

What People in Public Safety Say About Us

“ The IP•Tube product is sophisticated and reliable, and is the only component that has never failed in the seven years we’ve been operating our LMR satellite backup solution in multiple states.”

- Greg Heifner, President, ODN, Inc.

“Engage as a partner, and the IP•Tube as a product, have been great from start to finish. The system works exactly as designed, and the IP•Tube is an important piece of the infrastructure. It helps ensures the safety of the people who would come to my house if I had to call the fire department.”

- Ross Monaco, Business Manager, Emtec (Australia)